Thank you for your email.
I have checked our database and to this date we have not received your Tax Free form DFR_483424390.
Can you please confirm that you returned your stamped Tax Free form to us, the date it was sent, confirm the address and the way you send it to our office?
Please be aware that we are not obliged to provide a refund without a return of a stamped Tax Free form within the outlined timeframe.
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